Period of implementation: September 2020-November 2022

Country – Senegal

Beneficiary – Directorate of Roads of the Ministry of Infrastructure, Land Transport and Opening-up


The general objective of the project of which this contract is a part is the development and implementation of a communication strategy aimed at changing the behaviour of road users, including private and professional drivers, in the face of road insecurity, the reduction or even eradication of axle overloading, the reduction of air pollution due to land transport, and the consideration of gender and employment aspects in the land transport sector.


The specific objectives of this service contract are:

  • Improving behavioral changes (targeting urban and peri-urban areas and international corridors) of road users and their knowledge of traffic regulations. Special attention must be given to the illiterate population;
  • Contributing to a greater awareness of the damage caused to the road by axle loads, including economic impacts and road user safety;
  • Awareness of the dangers of air pollution and knowledge of preventive actions;
  • Contributing to the fight against gender discrimination against girls, women, disabled people, etc. in the transport sector and generally improving their perception by the population;

Better visibility of EU support to Senegal in the area of transport governance.


Development and implementation of the communication strategy in the field of transport

  • Production and implementation of a detailed communication plan based on a communication strategy developed on the governance of transport in Senegal
  • Implementation of an “inclusive” proximity campaign in order to make road users aware of their responsibilities, in the form of games, quizzes, etc.; Implementation of two “mass media” campaigns on each theme (road safety, overloading, air pollution and gender), through the production and broadcasting of TV spots, radio spots, posters, advertising campaigns, web, goodies, etc.; Conducting of a survey at the end of each campaign in order to measure and evaluate the effects on the target populations;
  • Broadcasting of TV spots several times a day on several channels in Senegal and broadcasting of spots on the main national and local radios; Design of short TV and radio spots on air pollution and insertion of spots in existing programs;
  • Deployment of caravans in Dakar and in urban areas, particularly in the context of road safety and intended for road professionals (bus drivers, cabs, goods transport);
  • Support to the visibility of EU interventions in the transport sector, notably through the creation of a charter and a logo; Production of complementary deliverables (YouTube channel, Vimeo, website, Facebook page) and intermediaries (posters, flyers, conferences and press kits, etc.).

Country: Senegal


Donors - EU (EDF)

Sectors: Communication; Environment & energy; Transport; Disadvantaged groups.

Type of Activities: Gender


Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time


 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad


 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence


 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.