About us

initiative commitment energy

SEE OUR mission

INTERNATIONAL CONSULTING EXPERTISE LTD. (ICE ltd) is a Romanian consultancy company providing technical assistance within projects financed by international donors, national public institutions and private clients. The company activates on the Romanian market since September 2004 and has a multidisciplinary trained team and over 200 collaborators, national and international experts.

ICE provides high quality consultancy and project management services for the public institutions at central, regional and local level in Romania and Republic of Moldova. Over the last years, we have developed our international market by establishing various partnerships as to cover other geographical regions: Europe (EU Member States, Serbia), Asia and Africa.

We have implemented or supported the implementation of lots of technical assistance projects in our core expertise sectors in the following countries: Romania, Turkey, Serbia, Republic of Moldova, Madagascar, Morocco, Chad, Mauritania, Niger, Central African Republic, Ivory Coast, Togo, Senegal, Cameroon, Mali and DRC.

OUR Mission and values

Our declared mission is to contribute to the society development, through the delivery of high quality services for the public as well as for private sectors, in view of improving the performance and ensuring the success of our clients and partners.

Our approach is an integrated one, based on ensuring benefit for our clients, on respect, cooperation, trust and mutual support.

RESPECT

LOYALTY

reliability

PROFESSIONALISM

TRUST

high quality services

Contact us

TOGETHER WE WORK, ENJOY AND BRING THE CHANGE.

International Consulting Expertise Ltd. (Romania) is part of ICE EEIG group (ICE EEIG)”.

ICE EEIG’s objective is to use different strengths (expertise, experience, network, financial capacity) of several international organisations in joining forces for implementing large scale technical assistance projects at high level standards of professionalism

In 2011, International Consulting Expertise Ltd. (Romania) joined International Consulting Expertise Group (ICE EEIG) and since then, has continued to expand in other countries such as Turkey (in partnership with the Group’s office in Turkey), Balkans and African countries (in partnership with ICE office in France).

ICE Ltd. implemented projects together with ICE EEIG’s members in the following countries:

  • Romania and Republic of Moldova,
  • Other countries: Turkey, Serbia, Madagascar, Morocco, Chad, Mauritania, Niger, Central African Republic, Uganda, Zimbabwe, Ivory Coast, Togo, Senegal, Cameroon, Mali.

OUR Core team

Gabriela Tănase

General Manager

gabriela.tanase@iceconsult.ro

Anda Mihăescu

Senior Consultant

anda.mihaescu@iceconsult.ro

Adrian Ciuraru

Senior Consultant

adrian.ciuraru@iceconsult.ro

Bianca Popa

Finance Director

bianca.popa@iceconsult.ro

Apart from the core team we rely on a vast team of consultants and experts in various fields of specialisation. Our database of experts is very vast and contain experts on each sector of activity, part of our core business.

INTERNATIONAL CONSULTING EXPERTISE

Calea Floreasca nr. 91-97, bl.F1, scara 4, et. 3, ap. 38, sector 1, Bucuresti

tel : + 40 21 201 65 14/+ 40 21 201 65 15

fax : + 40 21 211 01 81

office@iceconsult.ro

TOGETHER FOR A BETTER TOMORROW

Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time

YOUR MISSION

 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad

YOUR PROFILE

 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence

WHY US?

 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.

READY TO WORK WITH US?