our expertise

initiative commitment energy

1. Lead expertise on Romanian market
2. Experience in Partnership in other geographical regions

1. Lead expertise on Romanian market

Since 2004, ICE Ltd has continued to expand and grow in implementing over 100 technical assistance projects in Romania and Republic of Moldova for various institutions at central, regional and local level, as well as private clients.

Apart of our expertise on working on European Commission projects, we have developed an extensive experience while working with other international donors, such as European Investment Bank, World Bank, UNDP, UNICEF.

In the last years we have strengthened our cooperation with the EIB, while working as partner or sub-contractor on the following EIB Framework Contracts.

Framework Agreement to support EIB Advisory Services (EIBAS) activities inside and outside EU-28, Lot 4: Smart Growth, Social Infrastructure and Horizon 2020.

Framework Agreement to support the activities of the EIB Project Advisory Support Team, Lot 1: Transport.

Framework Agreement to support the activities of the EIB Project Advisory Support Team, Lot 2 : Environment and Energy.

Framework Agreement to support the activities of the EIB Project Advisory Support Team, Lot 3: HealthCare.

Framework Agreement to support the activities of the EIB Project Advisory Services (EIBAS) activities inside and outside EU 27, Lot 1: Environment.

ICE has over 10 years working experience with World Bank procedures while implementing various projects in Romania and Republic of Moldova focused on our core sectors and the following type of services: communication, events, labour and employment, legal, state aid, training and capacity development, surveys.

Our UNDP expertise covers human rights, disadvantaged groups, justice and EU policy sectors while the services provided cover services such as: capacity building, management of the funds, opinion polls (surveys).

We are very familiar with JASPERS and UNICEF procedures while we have been involved in implementation of various projects with these donors.

Our key strengths are:

01

Over 19 years…

… of implementing large TA projects on the Romanian market

02

Knowledge

… of the economic, social and political context in Romania at central, regional and local level

03

Extensive experience

… in design and implementation of projects in Romania and Republic of Moldova

04

Working experience

… in multidisciplinary teams, with different specialties and engagement periods

05

Extensive knowledge

… of “other donors”, different than the EU (WB, EIB, UN Agencies etc)

Our services are unique as:

  • we ensure an active project management focused on our beneficiaries and on the team
  • we have obtained exceptional results in our implemented projects
  • we are a trustful company with an extensive database of clients and experts very happy about our cooperation.

Our client portfolio on the Romanian market includes:

  • Public administration at central level (Ministries, Agencies)
  • Public administration at local level
  • Various donors: European Commission, EIB, WB, UN Agencies (UNICEF, UNDP etc)
SEE AL OUR PROJECTS

SECTORS OF ACTIVITY

Environment & Energy

Health

Transport

Communication

Education

Justice

Disadvantaged groups

Other sectors: Evaluation Migration Employment Labour market Human Rights Local and regional development Crisis & conflict Civil Society Economic Development Women and youth Tourism

Contact us

Key services we are providing within our projects are:

Project and Contract Management

Training and Capacity Development

Communication and Events

Procurement

Design, FS, CBA, FA

Legal support

IT services (software development)

State Aid

Surveys

Other services: Programming Elaboration of guidelines and studies Monitoring and evaluation many more

The detailed projects are visible in Our projects section, by sector, donors, country and type of services provided.

SEE AL OUR PROJECTS

2. Experience in Partnership in other geographical regions

Apart of our lead experience in Romania and Republic of Moldova, ICE Ltd has supported the implementation of several projects in Turkey, Serbia and African countries (Madagascar, Morocco, Chad, Mauritania, Niger, Central African Republic, Ivory Coast, Togo, Senegal, Cameroon, Mali and DRC).

We implemented projects in partnership with other companies in our core sectors (Romanian projects), while we developed sectors such as:

Crisis & conflict

Civil Society

Economic Development

Women and youth

Tourism

Our key services in these regions are:

Training and capacity development

IT services (software development)

Procurement

Legal services

Gender

Monitoring and evaluation

Studies and strategy elaboration

Communication and Events

Management of Grants

Project/grants preparation and implementation

Surveys

We are continuing to expand our cooperation in various partnerships in African countries. Our client portfolio in other geographical regions includes central and local authorities. The detailed projects are visible in Our projects section, by sector, donors, country and type of services provided.

SEE AL OUR PROJECTS

INTERNATIONAL CONSULTING EXPERTISE

Calea Floreasca nr. 91-97, bl.F1, scara 4, et. 3, ap. 38, sector 1, Bucuresti

tel : + 40 21 201 65 14/+ 40 21 201 65 15

fax : + 40 21 211 01 81

office@iceconsult.ro

TOGETHER FOR A BETTER TOMORROW

Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time

YOUR MISSION

 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad

YOUR PROFILE

 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence

WHY US?

 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.

READY TO WORK WITH US?