Technical Assistance for Projects to be Financed in the Future CBC/Neighbourhood Programs

Technical Assistance for Identification/Preparation/Implementation of Projects to be Financed in the Future CBC/Neighbourhood Programs

Period of implementation: 12.2005 -11.2006

Country –  Romania

Beneficiary – Ministry of European Integration


The main objective of the project was to support the operational administrative organizations for implementing the 2004-2006 N Neighbourhood Programme Romania – Serbia & Montenegro, Romania – Moldova and Romania – Ukraine.

The specific objectives of the project according to the Terms of Reference were:

  • To assist the joint administrative bodies of the Neighbourhood Programme (JTS – Joint Technical Secretariats, JCC- Joint Cooperation Committee and JSC- Joint Steering Committee), during the start-up phase of the Neighbourhood Programme;
  • To assist the Implementing Agency in Romania and the CBC Regional Offices in Timisoara, Iasi and Suceava, with Neighbourhood Programme implementation processes during the start-up phase;
  • To participate as member in the Evaluation Committees

Component 1: To assist the Regional Office Staff during the start-up of the Neighbourhood Programme implementation
• Organize and implement training sessions for the main stakeholders
• Assist MEI in performing a TNA analysis for identifying the training needs of local/regional institutions involved in the implementation of the future programmes
• On the job training on preparation and launching of calls for proposals for Phare CBC Programme 2005, project evaluation and selection process, financial management, monitoring and control of selected projects
• Transfer of skills and experience to Joint Technical Secretariats through formal training to JTS staff on Procedural Guidelines and on the job training in the day-to-day NP management activities
Component 2: To assist the CBC directorate and the Neighbourhood Program’s administrative bodies in administrative and operational matters during the first year
• Designing a custom-built project website
• Providing assistance to designing a MIS (Management Information System)
• Provide administrative support to the CBC Directorate
• Support the CBC Directorate in the preparation of multi-annual joint programming documents for the NP
• Project preparation facility under CBC Programming process 2005-2006
Component 3: To evaluate and select the project proposals
• Ensure participation in the evaluation committees
• Input in the elaboration of contract documents

Country: Romania


Donors - European Commission

Sectors: Evaluation; Local and Regional Development; Managing EU funds

Type of Activities: Project and Contract Management; Training and capacity development; Communication and Events; IT services (software development); Programming; Monitoring and evaluation.


Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time


 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad


 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence


 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.