Study on communication in the field of structural instruments

Study on communication in the field of structural instruments at local and regional level – North-East and South East development regions – Subsequent contract of Technical Assistance Facility Agreement – Lot 1

Period of implementation: 02.2013-01.2014

Country –  Romania

Beneficiary – The Minister for European Funds


The general objective of the subproject is the intensification of communication at a regional level, through the most efficient channels, to make known the benefits of the implementation of projects financed from structural and cohesion funds in Romania.

The specific objective of this subsequent contract is represented by the elaboration of a study concerning communication at a local and regional level in order to prioritize the identified necessities, as well as to determine some guidelines, through which the Ministry of European Funds will be able to support the specific actions carried out in the field of structural instruments communication. The project targets supporting through its objective the communication flux to potential applicants for accessing European funds, as well as the communication process to beneficiaries of projects already approved, during their implementation and collection of feedback from then regarding the direct benefits brought in by the implementation of projects financed from structural and cohesion funds.


    1. Carrying out a study concerning the communication in the field of structural instruments at a local and regional level –North-East and South East development regions, through:
      a) Making an inventory of the communication actions carried out until the present date, the effect they had within the target groups of the activities carried out until the present date,
      b) Making an inventory of the means and information dissemination networks at a regional/local lever and the future needs of information and communication.
      c) Conducting 50 semi structured in-depth interviews: qualitative research.
      d) Conducting a survey
      e) Identification of causes for which the communication activities carried out until the present did not have the expected impact
      f) Sizing the needs of information and communication for the next period
      g) Analysis of the absorption rate at a local/regional level
      h) Identification of the most appropriate channels for information dissemination
      i) Identification of the type of communication activities with the highest success potential, possible disseminators and regional/local information disseminators networks
    2. Elaboration of a proposal targeting the main specific indicators of financing instruments for the regional information centers (a grant scheme)

      Country: Romania


      Donors - PO AT financed from the FEDR

      Sectors: Communication; Local & regional development; Managing EU funds.

      Type of Activities: Project and Contract Management; Communication and Events; Surveys; Elaboration of guidelines, studies, strategies.


      Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
      team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

      With us you will find more than a job:
      IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time


       Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
       Keep records and manage all requests in the ticketing system
       Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
       Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
       Assist with user on- and off-boarding process (PC delivery and software installations)
       Manage access rights
       Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
       Ensure all documentation is updated and maintained
       Assist with IT purchases (manage orders, delivery dates, complaints)
       Provide on-site IT support, if required; travelling to different locations in Germany and abroad


       Relevant degree in IT or completed vocational training in the IT sector
       Experience in an IT customer support role
       Excellent understanding of Windows platforms, operation systems and servers
       Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
       Analytic thinking, ability to diagnose and troubleshoot problems
       A high level of personal commitment to task completion, with the ability to prioritize
       Great service orientation
       Good attention to details
       A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
       Very good German and English language skills and intercultural competence

      WHY US?

       High emphasis on Corporate Social Responsibility
       An international working environment in an exciting, not ordinary sector
       Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
       Short communication and decision making processes and a living “open doors” culture across all company levels
       The possibility to actively contribute to the future success of your department and develop yourself
       A reliable permanent position
       A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.