PROGRAM FOR THE CONSOLIDATION OF THE STATE AND THE ASSOCIATIVE WORLD

TECHNICAL ASSISTANCE TO COMPONENT 2 OF THE PROGRAM FOR THE CONSOLIDATION OF THE STATE AND THE ASSOCIATIVE WORLD (PRO-CEMA)

Period of implementation: August 2017-December 2020

Country – Togo

Beneficiary – Ministry of Development Planning

Objective:

The overall objective of the program is to contribute to the achievement of the objectives of the Accelerated Growth and Employment Promotion Strategy by supporting the consolidation of local governance and greater participation of civil society, particularly autonomous women’s organizations, in the implementation and monitoring of development policies.

The specific objective of this service contract is to contribute to the State-Civil Society dialogue for the definition and implementation of development actions, and to the participation of women and girls in local public and political life.

 

The program is structured around four outcomes:

  • Result 1: Better involve civil society in the accountability of government action and the management of public affairs through its strengthening and structuring;
  • Result 2: Ensure better coordination between the State and associations;
  • Result 3: Encourage female candidates and increase the presence of women in elected positions;

Result 4: Contribute to a better participation of the cultural milieu in the citizen debate.

Activities:

Support for institutional development and capacity building of CSOs, including management and monitoring and evaluation of CSO funded projects

  • Support for the continuation of the internal structuring of the umbrella CSOs and thematic and regional networks
  • Support for technical and organizational capacity building and institutional development of CSOs:
  • Preparation and launch of a call for proposals for the financing of projects developed by CSOs in the areas of EU-Togo cooperation, such as accountability, environment, decentralization and provision of social services (water, sanitation, electricity, health, etc.); Technical and financial management and monitoring-evaluation of projects implemented by CSOs; Strengthening of the technical and organizational capacities of CSOs in the framework of the elaboration and implementation of subsidized projects;
  • Support for the definition of a public/strategic policy to support the associative world, particularly autonomous women’s organizations;
  • Development and implementation of capacity building programs for autonomous women’s organizations; Mapping of CSOs in the country, including women’s organizations;
  • Support for State/Civil Society consultation
  • Technical management and operational monitoring of the Program’s activities, including the implementation of a monitoring and evaluation system.

Country: Togo

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Donors - EU

Sectors: Disadvantaged groups; Civil society; Education; Local and regional development.

Type of Activities: Training and capacity development ; Projects/grant preparation and implementation; Gender; Monitoring and evaluation.

TOGETHER FOR A BETTER TOMORROW

Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time

YOUR MISSION

 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad

YOUR PROFILE

 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence

WHY US?

 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.

READY TO WORK WITH US?