Market research among end-users of electronic communications services

Framework Agreement within which the subsequent contracts will be signed for market research among end-users of electronic communications services – individuals and companies

Period of implementation: 06.2014 – 06.2017

Country –  Romania

Beneficiary –The National Authority for Management and Regulation in Communications (ANCOM)

Objective:

The procurement process has led to the conclusion of a framework contract with The National Authority for Management and Regulation in Communications for market research among end-users of electronic communications services – individuals and companies in Romania, in order to inform provide regular and ad-hoc information on the level of access to a range of (1) electronic communications services (as telephone, mobile telephone, fixed / mobile internet, broadcasting retransmission, data at fixed / mobile service packages) and (2) postal services.
The market research will also provide information on the degree of usage and users behavior for these services, the information and satisfaction level of users of these services

    Activities:
    According to the main purpose of the market studies, to the specific objectives, on the category of persons to be interviewed, and respectively on the category of services which will be surveyed, the main categories of market research subject of the framework contract are the following:

      • Regular studies on key indicators for electronic communications in the case of end-users – individuals
      • Regular studies on key indicators for electronic communications in the case of end-users – companies
      • Studies on the usage behavior of different types of electronic communications services in the case of end-users – individuals
      • Studies on the usage behavior of different types of electronic communications services in the case of end-users – companies
      • Studies on the degree of access and usage behavior of different categories of postal services in the case of end-users – individuals
      • Studies on the degree of access and usage behavior of different categories of postal services in the case of end-users – companies
      • Studies on satisfaction with communications services (electronic and, respectively, postal services), awareness of tenders, awareness of rights and / or obligations of users, in the case of end-users – individuals

      Studies on satisfaction with communications services (electronic and, respectively, postal services), awareness of tenders, awareness of rights and / or obligations of users, in the case of end-users – companies

      Country: Romania

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      Donors - ANCOM Budget

      Sectors: Evaluation

      Type of Activities: Project and Contract Management; Surveys; Elaboration of guidelines, studies, strategies.

      TOGETHER FOR A BETTER TOMORROW

      Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
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      With us you will find more than a job:
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       Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
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      YOUR PROFILE

       Relevant degree in IT or completed vocational training in the IT sector
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      READY TO WORK WITH US?