Lot 9-TA to MOLSSf, NAE and Final Beneficiaries

Lot 9-TA to MOLSSf, NAE and Final Beneficiaries to Support in the Implementation of the Grant Schemes – Awareness Campaign, Support for Preparation and Applications

Period of implementation: 08.2006 – 11.2006

Country –  Romania

Beneficiary – Commission of European Communities


Within the Framework of this project EWC provided operational support and assistance to the staff of the MoLSSF and NAE – 8 PIU’s, in order to facilitate the successful launch and effective implementation of the regional development projects related to the Human Resources Development.

The specific objectives of the project are:

  • to raise the overall visibility of the HRD grant scheme opportunities, financed under Phare 2004, through organizing and running promotion campaign, at national and regional level, as well as organizing efficient events in relation with this grant scheme purpose
  • to ensure the submission of good project proposals and help raise the quality of applications through establishing a help-desk in each region to ensure information sessions and advice for potential applicants, during the period of open call for proposals



  • Development and dissemination of information materials regarding the project
  • Organization of events to disseminate information at the national and regional level
  • Elaboration of guidelines for developing HR strategy and training needs assessment by companies – the guidelines will support the interested companies in developing HR strategies and training needs assessment.
  • Organization in each PIU of a help desk in order to provide guidance for potential beneficiaries and performing a pre-screening of the applications
  • Organization of workshops in each region in order to make known the Government strategy in the field and to make clear the purpose of this grant scheme for potential beneficiaries.

Country: Romania


Donors - EU - PHARE

Sectors: Communication; Managing EU funds.

Type of Activities: Project and Contract Management; Training and capacity development; Communication and Events.


Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time


 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad


 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence


 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.