Future cross border cooperation programme in the Romania-Serbia cooperation area

Technical assistance for multi-annual programming of future cross border cooperation programme in the Romania-Serbia cooperation area

Period of implementation: 09.2013 – 03.2014

Country –  Romania and Serbia

Beneficiary – Regional Office for Cross Border Cooperation Timisoara


Overall objective of the contract is to draft the operational programme for the Romania-Republic of Serbia border area and design its implementation in the most effective way, in accordance with the relevant EU and national legislation of Romania and Republic of Serbia.
Purpose of the project:
• to identify the main issues and challenges of the programme area having regard to the topics of economy and infrastructure, society, energy, environment, cultural aspects, political vulnerabilities and government, emphasizing the connection between the challenges and potential future trends typical of the programme area
• to assist the programme authorities in identifying the needs of the border area answering to the identified challenges and exploring the groups with these needs.
• to identify the existing potential of the programme area in accordance with the capacity of the regions in order to respond to the revealed challenges and needs with particular focus on how this might be enhanced by the available resources and what synergies may arise with other funds;
• to draw-up a complex territorial analysis based on exploring of challenges, needs and potentials of the geographic eligible area and identify the priorities and areas of intervention to be included in programme;
• to support the programme authorities involved in the programming exercise 2007-2013 to draw up the 2014-2020 CBC programme
• to support the programme authorities in identifying a set of evaluation criteria for strategic projects and the areas where such projects can be developed. Moreover, the consultant will also propose target indicators, and the areas where strategic key projects could be developed, including a proposal of strategic key projects and partnerships defined at the programme level.
• to assist the MA/NA in defining the best implementation structures and mechanism
• to participate whenever necessary, in the meetings of the JWG and other technical meetings for the elaboration of the programme;
• to assist the Programme structures in the process of consultation/ negotiation with the representatives of the European Commission and/or other institutions.


1. Complex territorial analysis based on exploring of challenges, needs and potentials of the eligible area developed and priorities and areas of intervention identified and included in the programme:
• Definition of the Programming Area, agreement on eligible and adjacent areas
• Situation analysis and description of the Programming Area
• Development of a SWOT Analysis
• Consultations with stakeholders on the Situation and SWOT Analyses
• Adoption of the Situation and SWOT Analyses by the Joint Working Group
• Elaboration of the Territorial Strategic document
2. Draft Operational Programme elaborated, including other documents requested in accordance with the IPA Regulation for the programme period 2014-2020, the “Common Strategic Framework” of the Commission and the relevant EU and national legislation:
• Definition of the Strategy of the CBC Programme
• Definition of Implementation Procedures
• Finalisation of the CBC Programme
3. A set of evaluation criteria for strategic projects and the areas where such projects can be developed, including a proposal of strategic key projects and partnerships defined at the programme level, established.

Country: Romania and Serbia


Donors - IPA

Sectors: Managing EU funds

Type of Activities: Project and Contract Management; Training and capacity development; Programming.


Implementing diverse projects in transition and developing countries and thus contributing to a „better tomorrow“ is our business. We, GOPA Consulting Group, are one of the leading consulting companies in the field of International Cooperation. For more than 50 years we are successfully implementing projects on behalf of national and international institutions, as for example the GIZ, KfW and EU. Topics are manifold and range, among others, from the improvement of education for the young, over measures of climate change adaptation to projects in health and infrastructure. GOPA Group Service GmbH is the internal service provider of GOPA Consulting Group. Our IT Services
team ensures the availability, reliability, security and performance of the whole IT infrastructure for more than 1,800 users worldwide.

With us you will find more than a job:
IT Support Specialist (m/f/d) in the international development cooperation Bad Homburg (near Frankfurt am Main) / Full-time


 Be the first point of contact for any IT related queries and issues (by telephone, remote and onsite)
 Keep records and manage all requests in the ticketing system
 Provide first line support to our users by quick assessment of the nature and urgency of requests, resolving basic technical issues and routing more complex problems to the team responsible for resolution
 Diagnose issues ranging from environmental to software configuration, updates/bug fix and patches to ensure availability and stability
 Assist with user on- and off-boarding process (PC delivery and software installations)
 Manage access rights
 Support the IT workstations (hardware and software, MS Windows 10, Office 2016 and O365, SfB)
 Ensure all documentation is updated and maintained
 Assist with IT purchases (manage orders, delivery dates, complaints)
 Provide on-site IT support, if required; travelling to different locations in Germany and abroad


 Relevant degree in IT or completed vocational training in the IT sector
 Experience in an IT customer support role
 Excellent understanding of Windows platforms, operation systems and servers
 Good knowledge of the operational and support aspects of computer systems, hardware, software and peripheral equipment including but not limited to: Microsoft Windows 10, Microsoft Office 2016, Microsoft Active Directory, SCCM, Microsoft Exchange, experience with GPO, Powershell and SharePoint is an asset
 Analytic thinking, ability to diagnose and troubleshoot problems
 A high level of personal commitment to task completion, with the ability to prioritize
 Great service orientation
 Good attention to details
 A good team player that uses opportunities for sharing knowledge and encourages others to be responsible for cooperation and open communication
 Very good German and English language skills and intercultural competence


 High emphasis on Corporate Social Responsibility
 An international working environment in an exciting, not ordinary sector
 Supportive team spirit, colleagues who enjoy working together, mixing competence with the right amount of humour, and who are looking forward to having you in the team
 Short communication and decision making processes and a living “open doors” culture across all company levels
 The possibility to actively contribute to the future success of your department and develop yourself
 A reliable permanent position
 A wide range of benefits such as job ticket, job bike, gym membership support, VL, etc.